Teamwork Review 2026: Features, Pricing, Pros & Cons & Best Alternatives

Teamwork (Teamwork.com) is a project management platform specifically designed for agencies and professional services firms that need to track billable hours, manage client budgets, and measure project profitability—all in one system.

Who Teamwork Is Best For

Teamwork is purpose-built for client-facing teams that bill for their time: marketing agencies, creative studios, consulting firms, legal practices, and professional services organizations. If you need to track billable hours, manage project budgets, generate profitability reports, and give clients controlled access to project updates—Teamwork delivers these workflows natively, without bolting on third-party tools.

Who Should Avoid Teamwork

• Product/engineering teams: Teamwork lacks native sprint planning, backlog grooming, or dev-specific workflows. Use Jira or Linear instead.
• Solo freelancers or teams under 3 people: The feature depth is overkill; you’ll pay for capabilities you won’t use.
• Teams that don’t bill clients: If you’re running internal projects without time/budget tracking needs, Monday.com or Asana offer simpler experiences.
• Organizations needing heavy customization: Teamwork is structured around a specific workflow paradigm; if you need a “build-your-own-database” tool, consider ClickUp or Notion.

Bottom-Line Recommendation

If you run an agency or consultancy and your current tool doesn’t connect time tracking, budgets, and profitability natively, Teamwork is worth a serious trial. It’s one of the few project management platforms designed specifically for the economics of client work. However, if you’re not billing clients or you need heavy dev workflows, look elsewhere.

Key takeaway: Teamwork’s value proposition is client work economics—time, budgets, profitability. If that’s not your use case, the platform’s strengths won’t matter to you.

At a Glance – Teamwork Review 2026

How We Tested Teamwork (Methodology)

To provide an experience-based review rather than a summary of marketing materials, we conducted hands-on testing of Teamwork (Teamwork.com).

Test Environment & Duration

Evaluation Criteria & Scoring Framework

We scored Teamwork across 10 criteria on a 1–10 scale, based on:

• Functionality: Does the feature work as advertised?
• Usability: How intuitive is it for different user personas?
• Competitive positioning: How does it compare to alternatives?
• Value for agencies: Does it solve real agency pain points?

What We Measured (Proof Points)

Key takeaway: Teamwork’s agency-focused features (time tracking, client portal, budgeting) work as advertised. The 79/100 score reflects genuine strengths for client work, with deductions for dated reporting UI and SSO being a paid add-on.

What Is Teamwork?

Teamwork (Teamwork.com) is a project management platform headquartered in Cork, Ireland, founded in 2007. It’s designed specifically for client work—think agencies, consultancies, and professional services firms that need to manage projects and the business side (time, budgets, profitability) in one system.

Teamwork’s Core Use Case

Teamwork’s sweet spot is organizations that:

• Bill clients for time and deliverables
• Need to track project profitability at a granular level
• Want clients to have controlled access to project status
• Manage retainers, budgets, and utilization across teams

This is different from general-purpose PM tools that focus purely on task management and team collaboration without the financial layer.

How Teamwork Compares to General PM Tools

Key takeaway: Teamwork is built for the business of client work, not just task execution. If you need to answer “Is this project profitable?”, Teamwork can—most PM tools cannot.

Key Features (Deep, Practical Evaluation)

Project Planning (Tasks, Templates, Dependencies, Gantt/Kanban)

Teamwork covers the fundamentals well:

• Task lists and subtasks with due dates, dependencies, and priority levels
• Gantt charts for timeline visualization (available on all paid plans)
• Kanban boards with customizable columns
• Table view for spreadsheet-style management
• Project templates (up to 20 on Deliver, 50 on Grow) to standardize recurring project types
• Milestones for key deliverable tracking

Hands-on take: The Gantt view is functional and handles dependencies well, but it’s not as visually polished as Smartsheet or Monday.com. It’s adequate for client reporting, not a flagship feature.

Key takeaway: Solid core PM functionality. Template limits on lower plans may matter for high-volume agencies.

Time Tracking & Billing Workflows

This is where Teamwork genuinely excels:

• Native time logging directly on tasks—no third-party integration needed
• Billable vs. non-billable hours distinction at the time-log level
• Billable rates configurable per user, project, or task
• Timesheets for weekly time submission and approval
• Time reminders to prompt team members to log hours
• Direct integration with QuickBooks and Xero (native, not via Zapier) for invoice generation
• Advanced QuickBooks integration is available on Grow+ (per Teamwork’s integration page)

Practical note: If your agency struggles with untracked hours or inaccurate invoicing, Teamwork’s time tracking is a legitimate competitive advantage over tools that bolt on Harvest or Toggl.

Key takeaway: Best-in-class native time tracking for agencies. The QuickBooks/Xero integration is genuinely useful—billable time flows directly to invoices.

Resource & Workload Management

Available on Grow plan and above:

• Workload view shows each team member’s capacity vs. assigned tasks
• Capacity planning with daily/weekly hour allocations
• Resource forecasting for pipeline projects (especially in Scale plan)
• Skills and roles tagging to match people to appropriate work
• Utilization reports to identify overloaded or underutilized team members
• Placeholder resources for planning before hiring or assignment

Assessment: Resource management is a Teamwork strength relative to Asana or Monday.com (which require add-ons or higher tiers). It’s not as deep as dedicated resource tools like Float or Runn, but it’s sufficient for most agencies.

Key takeaway: Resource/workload features are included on Grow plan—no expensive add-ons. Sufficient for agencies with 10–100 team members.

Collaboration (Docs, Comments, Approvals, Client Portal)

• Notebooks (Teamwork Spaces integration) for documentation—similar to wiki-style tools like Confluence but lighter-weight
• Task comments with @mentions and file attachments
• Proofs for design/creative file review with annotation
• Approval workflows for sign-off on deliverables
• Client portal with configurable visibility—clients see progress without accessing internal discussions

Client portal is a differentiator: Most PM tools require workarounds (shared views, guest accounts) for client visibility. Teamwork’s client portal is designed into the product with granular permission controls.

Key takeaway: Client portal > guest access. If client-facing visibility is important, this alone may justify choosing Teamwork.

Reporting & Dashboards

• Project status reports (auto-generated or custom)
• Planned vs. actual reports comparing estimates to logged time
• Profitability reports (Scale plan) showing margin per project or client
• Utilization dashboards for team-level visibility
• Custom report builder (Scale/Enterprise) for tailored metrics

Limitation: The reporting interface is functional but not visually sophisticated. If you need publication-ready charts for client presentations, you may want to export data to a BI tool.

Key takeaway: Profitability reports are the headline feature (Scale plan only). Basic reporting is adequate; visual polish is lacking.

Automations & Workflows

• Trigger-action automations (e.g., “when task status changes to Complete, notify project owner”)
• Workflow templates that apply standard processes across projects
• Automation limits vary by plan: 100 actions/month (Free), 5,000 (Deliver), 20,000 (Grow), 100,000 (Scale)

Automations are solid for standard use cases but less flexible than ClickUp or Monday.com’s no-code builders.

Key takeaway: Automations work for standard workflows. If you need complex logic or extensive automation trees, ClickUp offers more flexibility.

Mobile & Cross-Platform

• iOS and Android apps with task management, time logging, and notifications
• Mobile apps are functional but not feature-complete—complex project setup should happen on desktop

Admin, Permissions & Governance

• Role-based permissions for projects and features
• Team and company hierarchies for larger organizations
• SSO via SAML available through the Advanced Security add-on (confirm availability and pricing with Teamwork sales—typically requires Enterprise tier or higher)
• Two-factor authentication (2FA) available across all plans
• Audit logs on Enterprise

Key takeaway: SSO requires a paid add-on (Advanced Security)—this is a dealbreaker for some organizations. Confirm pricing with sales before committing.

Teamwork Pricing & Plans

Plan Overview Table

Teamwork’s pricing is competitive with other project management SaaS tools, especially for agencies that need native time tracking and client portals.

Pricing verified via Teamwork Pricing Page, accessed February 2, 2026. Note: Scale and Enterprise pricing may be quote-based for larger teams—confirm with Teamwork sales.

What You Actually Pay For (Hidden Costs, Add-ons, Seats)

• SSO (SAML) is a paid add-on called “Advanced Security add-on”, not included in base plans. Teamwork states this is available on Enterprise; confirm pricing with sales.
• Premium support is also an add-on (Enterprise tier).
• Project and automation limits exist on lower plans—review your volume needs before selecting a plan.
• Collaborator/client seats may have different pricing or access rules—confirm seat types and costs with Teamwork sales.

Free Trial & Contracts

• 30-day free trial on paid plans, no credit card required
• No long-term contracts required—you can cancel anytime
• Annual billing saves money vs. monthly; monthly billing is available at higher rates

Key takeaway: The Grow plan ($19.99/user/month) is the sweet spot for most agencies—it includes workload management and budgeting. Scale pricing is quote-based; request a quote from Teamwork sales.

Ease of Use & UX (Hands-On Evaluation)

Onboarding & Setup Time

Based on our testing:

• Initial setup: 1–3 hours to configure basic projects, invite users, and connect integrations
• Full deployment for an agency: 2–4 weeks to migrate historical data, set up templates, train teams, and establish workflows
• Import tools available for Wrike, Asana, Basecamp, ClickUp, Trello, and Monday.com (one-click migration)

Learning Curve by Persona

Common Workflow Examples

Agency project kickoff:

1. Create project from template (~3 minutes)
2. Assign team members with billable rates (~2 minutes/user)
3. Set budget and milestones
4. Enable client portal access
5. Team logs time as work progresses
6. PM reviews profitability dashboard weekly
7. Generate invoice from billable hours via QuickBooks

Retainer management (Scale plan):

1. Set up retainer with monthly hour allocation
2. Track hours logged against retainer
3. Rollover unused hours or notify client at threshold
4. Report on retainer utilization monthly

Key takeaway: Setup is straightforward for teams familiar with PM tools. The learning curve is moderate—budget 2–4 weeks for full adoption.

Real-World Use Cases

Agencies & Client Work

Ideal fit. Teamwork’s entire feature set—time tracking, budgets, client portal, profitability—is designed for this. Agencies managing 10–500 client projects annually will find genuine workflow improvements.

Professional Services Firms

Consultancies, legal practices, and accounting firms benefit from billable hour tracking, utilization reports, and resource forecasting. The retainer management feature (Scale plan) adds value for recurring service engagements.

Marketing Teams

In-house marketing teams can use Teamwork for campaign management, especially if they work with external vendors or need to track time against internal “client” projects. Less essential if you don’t track time.

Creative & Design Teams

The Proofs feature is useful for design review workflows. Creative agencies benefit from client portal access for approvals. However, if you need heavy design collaboration (like Figma-style real-time editing), Teamwork isn’t the answer.

Operations & Internal Projects

Teamwork can manage internal operations, but if you don’t need time/budget tracking, you’re paying for features you won’t use. Asana or Monday.com may be more cost-effective.

Key takeaway: Teamwork’s value is highest for client-facing, billable work. For internal-only projects, simpler tools may suffice.

Integrations & Ecosystem

Must-Have Integrations (Native vs. Zapier)

Note: “Native” integrations are built by Teamwork with direct data sync. Zapier integrations are third-party and may have delays or limitations.

API & Extensibility

Teamwork offers a documented REST API for custom integrations. API access is available on all plans (with rate limits increasing on higher tiers). GitHub repositories with sample code are available for developers.

Key takeaway: Core integrations (Slack, Google, QuickBooks, Xero) are native and well-supported. For niche tools, Zapier is the connector.

Security, Compliance & Reliability

Scope: This section covers security claims as stated by Teamwork. For regulated industries, request current compliance documentation directly from Teamwork.

Authentication & Access Controls

• Two-factor authentication (2FA) available on all plans
• SSO (SAML) is part of the Advanced Security add-on (priced via sales). Enterprise includes the add-on; other paid plans may be eligible as an add-on—confirm with Teamwork.
• Role-based permissions at project and feature level
• Google and Microsoft login available on all plans

Data Handling & Compliance Claims

Per Teamwork’s official security documentation:

• ISO/IEC 27001:2022 certified
• SOC 2 Type 2 certified (validated by third-party audit)
• GDPR compliant (per Teamwork’s Privacy Notice)
• Encryption: Teamwork states it uses industry-standard encryption in transit and at rest (confirm specifics in security documentation or SOC 2 report on request)
• Hosting: AWS infrastructure

Source: Teamwork Security Page. For regulated industries: request the current SOC 2 report or security pack from Teamwork sales.

Key takeaway: Standard enterprise-grade security. SSO is only available as a paid add-on—this may be a dealbreaker for some organizations.

Support & Customer Experience

Support Channels & Responsiveness

General reputation: Teamwork’s support is rated positively on G2 and Capterra, with responsiveness typically within business hours.

Documentation Quality

Teamwork’s support documentation is comprehensive, with searchable articles, video tutorials, and onboarding guides. It’s above average for the PM software category.

Key takeaway: Support is solid. Premium support is an add-on, not included in base pricing.

Scoring Rubric (10 Criteria, 1–10)

Overall Score: 79/100 — Strong choice for agency/client work; less suited for other use cases.

Pros & Cons (Blunt and Specific)

Pros

✅ Native time tracking with billable rates — eliminates need for separate tools like Harvest or Toggl

✅ Client portal — purpose-built for external stakeholder visibility (not just guest access)

✅ Profitability reporting — connects time, budgets, and margins in one view (Scale plan)

✅ Resource/workload management — included on Grow plan without expensive add-ons

✅ 30-day free trial — generous evaluation period with no credit card required

✅ Strong free tier — 5 users, 5 projects is usable for small teams testing the waters

✅ One-click migration — easy imports from Asana, Monday.com, ClickUp, Trello, and others

✅ QuickBooks/Xero native integration — not via Zapier; direct billable time sync

Cons

❌ SSO requires paid add-on (Advanced Security) — frustrating for security-conscious organizations; confirm pricing with sales

❌ Reporting visualization is dated — not as polished as Monday.com or Smartsheet; may need BI export for presentations

❌ Automation builder lacks flexibility — less powerful than ClickUp or Monday.com’s no-code builders

❌ Scale plan pricing requires a quote — profitability features are only on Scale, which uses quote-based pricing; budget accordingly

❌ Not designed for engineering/dev workflows — no sprint planning, backlog management, or dev integrations

❌ Mobile app is limited — complex tasks and project setup require desktop

❌ 600-project limit on Grow — may constrain high-volume agencies

Where Teamwork Breaks (Honest Limitations)

This section is intentionally critical—it’s what marketing pages won’t tell you.

1. If your team doesn’t log time, profitability reports are useless. Teamwork’s value proposition depends on disciplined time tracking. If your team resists logging hours, you’ll get inaccurate data and the profitability features become meaningless.
2. SSO as a paid add-on is a dealbreaker for some. Organizations with mandatory SSO policies will need to budget for the Advanced Security add-on (confirm pricing with sales). This isn’t included in Scale.
3. Reporting visualization is dated. If you need polished, client-ready charts, plan to export data to a BI tool (e.g., Looker, Tableau) or use screenshots with manual formatting. The built-in charts are functional but not impressive.
4. Automations are mid-tier. If you’re coming from ClickUp or Monday.com with complex automation workflows, you’ll find Teamwork’s automation builder limited. It handles basics well but lacks advanced logic trees.
5. Scale plan pricing can surprise you. Scale uses quote-based pricing (request a quote for your team size). If Scale quotes $X/user/month, a 20-person team = 20 x $X/month. Confirm pricing before committing.
6. The ecosystem is narrower than ClickUp. Teamwork does client work well, but if you need an all-in-one platform for product development, OKRs, or complex internal workflows, it’s not the tool. Consider tools like Coda for doc-database hybrids or Bitrix24 for teams needing CRM + PM in one platform.

Key takeaway: Teamwork is excellent for its intended use case. If your workflows don’t match (engineering, no billing, heavy automation), the platform’s limitations will frustrate you.

Teamwork vs Alternatives (Comparison Tables + Guidance)

Comparison Table: Teamwork vs Asana, Monday.com, ClickUp, Wrike

Key takeaway: Teamwork wins on native time/billing workflows and client portal. ClickUp offers more flexibility at lower cost but lacks agency-specific features. Asana and Monday.com are stronger for general teams without billable hour needs.

For engineering-focused teams not needing Teamwork’s client/billing features, Linear provides faster issue tracking designed specifically for product development.

Best Alternatives by Scenario (4 Buckets)

1. Agency Economics / PSA-lite

• Scoro: Pick this if you want PM + CRM + invoicing + financial reporting in one platform. Avoid if you want a simpler, PM-focused tool.
• Productive: Pick this if you need agency management with strong profitability analytics. Avoid if pricing is a concern (similar to Teamwork Scale).

2. General PM (Non-billable work)

For teams without billable hour requirements, general-purpose project management tools often provide simpler workflows. Consider trying a Todoist review for lightweight task management, or explore these options:

• Asana: Pick this if you need clean task management and cross-team alignment. Avoid if you bill clients.
• Monday.com: Pick this if you need visual flexibility and strong dashboards. Avoid if you need native time tracking with billable rates.

3. Power-User / Maximum Flexibility

• ClickUp: Pick this if you want extensive customization, strong automations, and low cost. Avoid if you need purpose-built agency features like profitability reports.

4. Engineering / Development Teams

• Jira: Pick this if you need sprint planning, backlog management, and dev integrations. Avoid for non-engineering work.
• Linear: Pick this if you want a modern, fast alternative to Jira. Avoid if you need PM features beyond dev workflows.

Buyer’s Checklist (Fit Assessment)

Use this checklist to determine if Teamwork (Teamwork.com) is right for your organization:

Scoring: If you checked 6+ items in the “Strong fit” or “Grow/Scale plan” columns, Teamwork is worth a trial. If most of your checks are in “Not a fit” or you need SSO without budget for add-ons, look elsewhere.

Decision Guide (Consultant Framework)

If You Need X, Pick Teamwork When…

Red Flags / Dealbreakers Checklist

Do not choose Teamwork (Teamwork.com) if:

• [ ] You’re a software development team needing sprint boards and backlog management
• [ ] Your organization requires SSO but can’t afford the Advanced Security add-on
• [ ] You need highly customizable databases or spreadsheet-like flexibility (use ClickUp, Airtable, or Notion)
• [ ] You’re a solo freelancer—the feature set is overkill
• [ ] You don’t track billable hours or project budgets
• [ ] You need very complex automations with conditional logic trees

Implementation Plan (First 30 Days)

Week 1: Foundation

• Sign up for 30-day trial on Grow plan; invite core team (3–5 people)
• Import 2–3 active projects from current tool
• Configure billable rates per user (~2 min/user)
• Set up one project template for your most common project type

Week 2: Workflows

• Connect time tracking to QuickBooks/Xero (if applicable)
• Configure client portal for one test client; verify permissions
• Build 3–5 key automations (e.g., task completion notifications)
• Train team on time logging and task management

Week 3: Expansion

• Migrate remaining active projects
• Enable workload planner and assign capacities per team member
• Set up dashboards for PMs and leadership

Week 4: Optimization & Decision

• Review first profitability reports (if on Scale trial)
• Gather team feedback on friction points
• Adjust templates, views, and automations
• Make go/no-go decision before trial expires

Success KPIs for adoption:

• 80%+ of team logging time within first 2 weeks
• At least 1 client using portal by end of Week 2
• PMs reviewing workload planner weekly by Week 3

Teamwork Review – FAQs

1. Is Teamwork good for agencies?

Yes. Teamwork (Teamwork.com) is specifically designed for agencies and professional services firms that manage client projects with billable hours. Its native time tracking, client portal, and profitability reports make it one of the best PM tools for this use case.

2. How much does Teamwork cost per user in 2026?

Teamwork’s paid plans start at $10.99/user/month (Deliver plan, billed annually). Grow is $19.99/user/month. Scale is quote-based (contact sales); Enterprise is custom-priced. Pricing verified via Teamwork’s pricing page, February 2026.

3. Does Teamwork have a free plan?

Yes. Teamwork’s free plan supports up to 5 users and 5 projects, with core project management, time tracking, TeamworkAI, and 100 automations per month included.

4. Is Teamwork better than Asana for client work?

For client work specifically, yes. Teamwork offers native time tracking with billable rates, a dedicated client portal, and profitability reporting—features Asana lacks natively. Asana is better for internal team collaboration without billing needs.

5. Can Teamwork track billable hours?

Yes. Teamwork has native time tracking that distinguishes billable vs. non-billable hours, supports billable rates per user, project, or task, and integrates with QuickBooks and Xero for invoicing.

6. Does Teamwork integrate with QuickBooks?

Yes. Teamwork offers both basic and advanced QuickBooks Online integrations (native, not via Zapier), allowing you to sync billable time and generate invoices directly from tracked hours.

7. What is TeamworkAI?

TeamworkAI is Teamwork’s AI feature set, including instant project creation from client briefs, AI SmartAssign for resource allocation, and AI-powered forecasting. These features are included across all plans.

8. Does Teamwork have Gantt charts?

Yes. Gantt charts are available on all paid plans (Deliver and above), with task dependencies, milestones, and timeline visualization.

9. Is Teamwork GDPR compliant?

Yes. Teamwork states GDPR compliance, including a 24-hour breach notification commitment. They also hold SOC 2 Type 2 and ISO 27001 certifications. Source: Teamwork Security page.

10. Does Teamwork have resource management?

Yes. Resource and workload management features are available on the Grow plan and above, including capacity planning, utilization reports, and resource forecasting.

11. Can clients access Teamwork projects?

Yes. Teamwork has a native client portal feature that gives clients controlled visibility into project status, deliverables, and communications without exposing internal discussions, budgets, or time logs.

12. How long does it take to set up Teamwork?

Basic setup takes 1–3 hours. Full agency deployment with migration, templates, and training typically takes 2–4 weeks based on our testing.

Final Recommendation

Teamwork (Teamwork.com) is the right choice if you run an agency, consultancy, or professional services firm and need to connect project execution with business economics.

Specifically, choose Teamwork when:

• You bill clients for your time
• You want native profitability tracking without spreadsheets
• You need a client portal for transparent project visibility
• You’re tired of stitching together PM tools + time trackers + invoicing

Look elsewhere if:

• You’re a product or engineering team needing dev workflows
• Your team doesn’t track billable hours
• You need maximum automation flexibility at the lowest cost
• You require SSO but can’t budget for the Advanced Security add-on

My recommendation for agencies: Start with the 30-day trial on the Grow plan to evaluate workload and budget features. If profitability reporting is critical to your business, test Scale during the trial. Make your decision before the trial ends—Teamwork’s value is clearest when you run real client projects through it.

Disclaimer: Pricing and features verified via Teamwork’s official website as of February 2, 2026. Features and pricing may change; confirm details directly with Teamwork before purchasing. This review is independent editorial content and is not sponsored.

About the Author

Macedona

I’m Macedona, an independent reviewer covering SaaS platforms, CRM systems, and AI tools. My work focuses on hands-on testing, structured feature analysis, pricing evaluation, and real-world business use cases.

All reviews are created using transparent comparison criteria and are updated regularly to reflect changes in features, pricing, and performance.

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