Review

Notion is one of the most talked-about productivity tools today—but whether it’s actually worth using depends on how you work. After using Notion extensively for personal planning, content calendars, team knowledge bases, and project tracking, I’ve learned that its biggest strength—flexibility—is also its biggest challenge. Notion can replace multiple tools at once, but only if […]

Mailchimp is often the first email marketing tool businesses try — and for good reason. It’s easy to set up, visually intuitive, and offers a broad set of features that go far beyond basic newsletters. For many small businesses and growing teams, Mailchimp becomes the central hub for email campaigns, customer journeys, and audience management.

Last Updated: January 2026 In this Freshdesk Review, we take a practical, experience-based look at Freshworks’ customer support software, covering core features, pricing tiers, Freddy AI capabilities, real-world pros and cons, and how Freshdesk compares to competitors like Zendesk, Zoho Desk, Help Scout, and Intercom. Rather than repeating marketing claims, this review focuses on how Freshdesk performs in real support environments—from small