Vendor presets checked 2026-09-05

CRM Cost Ledger

Year-one cost, the steady-state run rate, and a three-year total for one CRM configuration. Every line declares where its number came from, and a line nobody has researched stays visible instead of summing as zero.

Scenario

1 · Billable seats

The licence total is driven by the seat count the vendor bills, which is the largest of these three once any minimum or purchased-seat rule is applied.

InputValueSource

2 · Recurring subscription

Seat fees and flat platform fees behave differently as the team grows, so they stay on separate lines even when one invoice carries both.

LineValuePer yearSource

3 · Usage lanes

One lane per metric that can grow without hiring anybody. Overage is charged in whole blocks, which is how credit and session pricing is normally sold.

4 · Plan gate

A plan that cannot run a mandatory workflow is not cheap, it is non-comparable. Record the check before the totals mean anything.

Requirement checkValueSource

5 · One-time costs

Everything here hits year one only, which is why year one and the renewal run rate are reported as two separate figures.

LineValueYear oneSource

6 · Internal labour

Work your own team does is not free. Both rates are planning assumptions and should carry an owner's name in your own sheet.

LineValueCostSource

7 · Future years and the quote

No universal renewal increase is asserted anywhere in this model. Leave a change unknown until the contract states one, and reconcile against the quote when it arrives.

InputValueSource